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Which Narwal to buy: Freo and Flow models on Amazon, compared

  • Tall thresholds or door tracks: Narwal Freo 20 ($1,100)
  • Mops often, no pad rinsing: Narwal Freo 20 Edge ($800)
  • Rugs and hard floors, mopping: Narwal Freo Z10 Turbo ($550)
  • Lowest price with a self-emptying dock: Narwal Freo X Plus ($340)

For most homes, buy the Narwal Flow 2 ($1,300 at Amazon, checked November 2, 2026): it is the lowest-priced Narwal that passes all five of our pet-and-floor checks. Of the 5 Narwal robot vacuums Amazon sold new, from $340 to $1,300, 5 have a self-emptying dock and 3 have a dock that washes the mop; Narwal publishes a threshold-climb figure for 2 and a mop-lift figure for 2.

Your housePickBuy
Tall thresholds or door tracksNarwal Freo 20 Narwal Freo 20
climbs up to 40 mm (maker's number, step type not given), the highest Narwal figure on Amazon
$1,100 at Amazon
Mops often, no pad rinsingNarwal Freo 20 Edge Narwal Freo 20 Edge
the lowest-priced Narwal whose dock washes the mop
$800 at Amazon
Rugs and hard floors, moppingNarwal Freo Z10 Turbo Narwal Freo Z10 Turbo
the lowest-priced with a published mop lift: 12 mm
$550 at Amazon
Lowest price with a self-emptying dockNarwal Freo X Plus Narwal Freo X Plus
$340 when we checked; the dock holds up to 49 days of dirt
$340 at Amazon

Each pick follows the rule in its row. Price decides only where the rule says so. We link only listings sold new by Amazon or Narwal. We compile Narwal’s published numbers; we do not test units.

Every Narwal robot vacuum we track

Sorted by Amazon price. Each figure links to the Narwal page it was read from. “Not published” means Narwal leaves it off that model’s page; we never borrow a figure from a sister model.

Model and verdictThreshold, up toHeightMop liftsDock holdsMopRefills a yearAmazon price
Narwal Freo X Plus Narwal Freo X Plus
The lowest price we found; you rinse the mop by hand.
not published4.21 in us.narwal.comnot published49 days us.narwal.commops; type not published us.narwal.comnot priced$340 at Amazon
Narwal Freo Z10 Turbo Narwal Freo Z10 Turbo
You rinse the mop by hand; mop lifts 12 mm on rugs.
not published4.24 in us.narwal.com12 mm us.narwal.comself-emptying; days not published us.narwal.comtwo spinning pads us.narwal.comnot priced$550 at Amazon
Narwal Freo 20 Edge Narwal Freo 20 Edge
3.7 in tall, the lowest of those on Amazon; the dock washes the mop and dries it with hot air.
not published3.7 in us.narwal.comnot published120 days us.narwal.comtrack mop + dock washes it and hot-air dries it us.narwal.comnot priced$800 at Amazon
Narwal Freo 20 Narwal Freo 20
Climbs 40 mm (maker's number, step type not given), the highest of those on Amazon; 3.7 in tall, the lowest of those on Amazon; the dock washes the mop and dries it with hot air.
40 mm us.narwal.com (maker's number, step type not given)3.7 in us.narwal.comnot published120 days us.narwal.comtrack mop + dock washes it and hot-air dries it us.narwal.comnot priced$1,100 at Amazon
Narwal Flow 2 Narwal Flow 2
Climbs 40 mm (maker's number, step type not given), the highest of those on Amazon; the dock washes the mop and dries it with hot air; mop lifts 12 mm on rugs.
40 mm us.narwal.com (maker's number, step type not given)3.74 in us.narwal.com12 mm us.narwal.com120 days us.narwal.comtrack mop + dock washes it and hot-air dries it us.narwal.comnot priced$1,300 at Amazon

Narwal publishes a threshold-climb figure for 2 of the 5 models on Amazon, a height for 5 and a mop-lift figure for 2. The rest say “not published”.

Every Narwal, model by model

Narwal Freo X Plus. Narwal lists a height of 4.21 in, a dock that holds up to 49 days of dirt, a mop whose type it does not name and an anti-tangle brush. Narwal leaves out a threshold climb and a mop-lift height. Amazon sold it new for $340 when we checked.

Narwal Freo Z10 Turbo. Narwal lists a height of 4.24 in, a self-emptying dock, two spinning pads, a mop that lifts 12 mm and an anti-tangle brush. Narwal leaves out a threshold climb and how many days the dock holds. Amazon sold it new for $550 when we checked.

Narwal Freo 20 Edge. Narwal lists a height of 3.7 in, a dock that holds up to 120 days of dirt, a track mop that the dock washes and an anti-tangle brush. Narwal leaves out a threshold climb and a mop-lift height. Amazon sold it new for $800 when we checked.

Narwal Freo 20. Narwal lists a threshold climb of 40 mm (maker's number, step type not given), a height of 3.7 in, a dock that holds up to 120 days of dirt, a track mop that the dock washes and an anti-tangle brush. Narwal leaves out a mop-lift height. Amazon sold it new for $1,100 when we checked.

Narwal Flow 2. Narwal lists a threshold climb of 40 mm (maker's number, step type not given), a height of 3.74 in, a dock that holds up to 120 days of dirt, a track mop that the dock washes, a mop that lifts 12 mm and an anti-tangle brush. Amazon sold it new for $1,300 when we checked.

Narwal models we left out

Amazon also lists the Freo Z10, the Freo X Ultra, the Freo Z Ultra and the first Flow, but only as renewed units or without a maker page we could read. We link only new units and cite only Narwal's own pages, so they are not in the table. We add a model only after we have read its limits on Narwal’s own site (us.narwal.com).

What Narwal publishes, and what it leaves out

A figure the maker leaves off is a figure you cannot check before you buy. This is how many of the 5 Narwal models on Amazon carry each figure on Narwal’s own page, and the range where they do.

FigureNarwal models on Amazon with itRange
Threshold climb2 of 540 mm (maker’s numbers; the table says single or double step)
Robot height5 of 53.7 to 4.24 in
Mop lift2 of 512 mm
Days the dock holds4 of 549 to 120 days
Runtime a charge0 of 5not published
Suction4 of 525,000 to 31,000 Pa
Warranty5 of 51 years

Bare unit or bundle on Amazon

Search Amazon for a Narwal and the bare unit can sit next to bundles with extra parts or a protection plan. We link only the bare unit, so the price you compare is the unit itself.

We found no Narwal bundle listings next to these units when we checked on November 2, 2026.

A bundle can still be the right buy if you would buy its extras anyway. Compare its price with the bare unit plus the parts you want.

How to choose a Narwal

Thresholds first. Measure your tallest door strip or rug edge. A robot that cannot climb it will stop there every time. The highest Narwal figure on Amazon is 40 mm (maker's number, step type not given), on the Narwal Freo 20.

Then the dock. A self-emptying dock empties the robot into a bag or bin you deal with every month or two. A washing dock also rinses the mop, so you stop handling wet pads. The table says which is which.

Then the mop. A flat pad drags behind the robot. Two spinning pads, a roller or a track mop scrub. If you have rugs, look for a mop-lift figure: it tells you how high the wet mop rises when the robot crosses a rug.

Then height. Measure the gap under your lowest bed or sofa. The robot needs more room than its own height to get under.

Want to compare brands? Every robot vacuum under $500 and the best robot vacuum for pet hair on hardwood floors judge every brand on the same limits. Other lineups: which shark robot vacuum to buy, which dreame robot vacuum to buy, which eufy robot vacuum to buy, which Roomba to buy and the Roborock lineup.

What refills cost a year

The refill column uses Narwal’s own parts at Amazon prices, times how often Narwal says to replace them. A part counts only when Narwal gives a replacement interval and its own part is on Amazon under a listing that names the model. Where either is missing, the cell says so. Each model page shows the math row by row.

Narwal parts, warranty and repair

Narwal

  • Warranty: one year in the US (Narwal’s warranty page)
  • Where parts are sold: Narwal sells official accessories in its US store, and on Amazon
  • Repair: under warranty, Narwal handles repair or replacement and pays shipping both ways (Narwal’s own words)
  • Part prices on Amazon (checked 2026-11-02):

Refill prices are Amazon’s on the date shown; intervals and policies are the maker’s own words. We did not buy or test parts.

Questions people ask

Which Narwal robot vacuum should I buy?

For most homes: the Narwal Flow 2. Tall thresholds or door tracks: the Narwal Freo 20. Mops often, no pad rinsing: the Narwal Freo 20 Edge. Rugs and hard floors, mopping: the Narwal Freo Z10 Turbo. Lowest price with a self-emptying dock: the Narwal Freo X Plus. Each follows the rule in its row on this page.

What is the difference between Narwal models?

Mostly the dock and the mop. 5 of the 5 on Amazon empty themselves into the dock, and 3 have a dock that washes the mop. Threshold climb runs from 40 to 40 mm where Narwal gives a figure (maker's numbers; the table says which are single or double step). The table has every figure with its source.

Which Narwal climbs the highest threshold?

The Narwal Freo 20: up to 40 mm (maker's number, step type not given). Narwal gives a climb figure for 2 of the 5 models on Amazon.

Which Narwal is the thinnest?

The Narwal Freo 20 Edge at 3.7 in, by Narwal's figure, of the 5 with a published height.

Which Narwal robot vacuums are sold on Amazon?

When we checked on November 2, 2026, Amazon or Narwal sold these new: Narwal Freo X Plus, Narwal Freo Z10 Turbo, Narwal Freo 20 Edge, Narwal Freo 20, Narwal Flow 2. Each one is in the table above with its Amazon price.

Which Narwal is best for pet hair?

Narwal names an anti-tangle brush for the Narwal Freo X Plus, Narwal Freo Z10 Turbo, Narwal Freo 20 Edge, Narwal Freo 20 and Narwal Flow 2. A brush that does not wrap hair saves you cutting it free every week. For a cross-brand pick on pet hair and hardwood, see our pet hair page.

Which Narwal is best if I have rugs and want to mop?

Look for a published mop lift. Narwal gives one for the Narwal Freo Z10 Turbo (12 mm) and Narwal Flow 2 (12 mm). A higher lift keeps the wet mop off a thicker rug.

What warranty does Narwal give?

1 year: the Narwal Freo X Plus, Narwal Freo Z10 Turbo, Narwal Freo 20 Edge, Narwal Freo 20 and Narwal Flow 2. These are Narwal's published terms; models not named here have no warranty line on the page we read.

How much do Narwal refills cost a year?

We could not price Narwal refills yet: a part counts only when Narwal gives a replacement interval and Narwal's own part is on Amazon.

Sources

  1. Narwal Freo X Plus: Narwal product page (checked September 30, 2026)
  2. Narwal Freo Z10 Turbo: Narwal product page (checked September 30, 2026)
  3. Narwal Freo 20 Edge: Narwal product page (checked September 30, 2026)
  4. Narwal Freo 20: Narwal product page (checked September 30, 2026)
  5. Narwal Flow 2: Narwal product page (checked September 30, 2026)
  6. Amazon listings and refill prices, matched by model name and number (checked November 2, 2026)

Narwal Flow 2Which Narwal: our pick for most homes

$1,300 at Amazon